Multiple Choice Questions (MCQ) on Principles and Practices of Management (PPM)
21- Fedrick Winslow Taylor’s Mechanism of Scientific Management includes
(A) Scientific task setting
(B) Planning the task
(C) Standardization of tools and equipments
(D) All of the above
22- Under the principles of effective ______, it is said that never delegate and disappear.
(A) Delegation
(B) Management
(C) Organisation
(D) Centralisation
23- The higher the ________ level of the employee, the lower the job satisfaction.
(A) Managerial
(B) Educational
(C) Satisfaction
(D) None of the above
24-________ is the result of human limitation to the span of management.
(A) Delegation
(B) Satisfaction
(C) Motivation
(D) Development
25- The different A’s of the service sector are
(A) Acceptability, Awareness, Answerability
(B) Acceptability, Awareness, Availability
(C) Administration, Awareness, Availability
(D) Acceptability, Acknowledgement, Availability
26- The external factor(s) that limit control is (are)
(A) govt. policies
(B) Market changes
(C) Economic changes
(D) All of the above
27- Communication barrier(s) in the international environment is (are)
(A) Loss by transmission
(B) Loss by poor retention
(C) Poor listening
(D) All of the above
28- Management is a creative and________process.
(A) Systematic
(B) Continuous
(C) Long
(D) None of the above
29- The old control technique(s) which were used through years is (are)
(A) Unity of policies
(B) Break-even analysis
(C) Budgetary control
(D) All of the above
30- What does a mission statement specify that the organization will achieve?
(A) Goals
(B) Profit
(C) Both (A) and (B)
(D) None of the above
ANSWERS:
21-(D), 22-(A), 23-(B), 24-(A), 25-(B), 26-(D), 27-(D), 28-(B), 29-(D), 30-(A)