Objective Questions on Business Communication
11- A ________ communication establishes and builds lasting relationships between people.
(A) One way
(B) Two way
(C) Three way
(D) All of the above
12- Quality of ________ determines the success of the meeting.
(A) Coordination
(B) Discussion
(C) Communication
(D) Speech
13- Body language refers to:-
(A) Gestures
(B) Facial expressions
(C) Body movements
(D) All of the above
14- What percentage of managerial time is spent on communication?
(A) 16 to 30%
(B) 31 to 45%
(C) 46 to 60%
(D) 61 to 75%
15- What is (are) the principle(s) of Effective communication?
(A) Clarity of objective
(B) Selection of media
(C) Feedback
(D) All of the above
16- When there is lack of perspective, one should:-
(A) Look at the present with an eye towards future
(B) See things from a different point of view
(C) Study other cultures
(D) All of the above
17- Goals give us a sense of:-
(A) Purpose
(B) Tangible target
(C) Both (A) and (B)
(D) None of the above
18- As per Newman and Summer Communication is the Exchange of:-
(A) Facts, Opinion, Emotions
(B) Facts, Words, Emotions
(C) Facts, Opinion, Letters
(D) Facts, Words, Letters
19- Kind of non verbal communication
(A) Gestures
(B) Eye contact
(C) Facial expression
(D) All of the above
20- The kind(s) of stress (es) is (are):-
(A) Positive
(B) Negative
(C) Unavoidable
(D) All of the above
ANSWERS:
11-(B), 12-(C), 13-(D), 14-(D), 15-(D), 16-(D), 17-(C), 18-(A), 19-(D), 20-(D)