13- What is the guiding principle of ‘Scientific’ Management?
(A) Freedom of association
(B) Fluid working relationships
(C) Experimentation
(D) One best way to do a job
14- In the EGR theory, what does the ‘R’ stands for
(A) Responsibility
(B) Remuneration
(C) Relatedness
(D) Rationality
15- In the goal setting theory, which of the following is NOT important?
(A) Equality
(B) Goal specificity
(C) Feedback
(D) Defining the goal
16- Management by objectives emphasizes ___ goals.
(A) hierarchical, attainable and effective
(B) achievable, controllable and profitable
(C) challenging, emotional and constructive
(D) tangible, verifiable and measurable
17- Culture is a form of ___ management.
(A) natural
(B) social
(C) hard
(D) soft
18- ‘Normative Perspective’ means:
(A) the way things were
(B) the way things should be
(C) the way things are going to be
(D) the way things are
19- Which of the following is NOT an example of an emergent approach to change?
(A) The chaos and complexity theory
(B) The systematic approach to change
(C) The three-step model of change
(D) The processual approach to change
20- What is Skinner’s A-B-C of behaviorism?
(A) Antecedents – behavior – conditioning
(B) Aptitude – behavior – consequences
(C) Attitude – behavior – conclusions
(D) Antecedents – behavior – consequences
21- Organisations are made up of people and the success of management lies in its dealings with these people. This is the fundamental of the ___ .
(A) human relations approach
(B) Giri approach
(C) Gandhian approach
(D) Marxist approach
22- Which of the following is NOT one of the hygiene factors of motivation according to Herzberg?
(A) Recognition
(B) Security
(C) Work conditions
(D) Company policies
23- The term ‘dry promotion’ means
(A) no promotion for significant period of time
(B) escalation to a higher level with more authority and responsibility but no salary increase
(C) announcement of promotion but no change on the ground
(D) promotion without any formal communication
24- The ___ concept holds that consumers and businesses, if left alone, will ordinarily NOT buy enough of the organisation’s products.
(A) distribution
(B) production
(C) selling
(D) marketing
ANSWERS:
13-(D), 14-(C), 15-(A), 16-(D), 17-(D), 18-(B), 19-(C), 20-(D), 21-(A), 22-(A), 23-(B), 24-(C)