Multiple Choice Questions with Answers on Total Quality Management – Set 5

Multiple Choice Questions with Answers on Total Quality Management – Set 5

 

1-Type of waste are          

  1. Waiting time
  2. Transport
  3. Processing waste

The correct answer is

  1. i only
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: d)

 

2-Does TQM approach have relevance to Indian industry in context to

  1. Customer satisfaction
  2. People involvement
  3. Policy management

The correct answer is

  1. i only
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: b)

 

 3-By applying basic principle the process improvement will be in organization’s

  1. Focus on work process
  2. Maintain self esteem of other
  3. Tone initiative

The correct answer is

  1. i only
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: b)

 

4-Reliability of product means

  1. Consistency of performance
  2. Performance over period
  3. Free of technical errors

The correct answer is

  1. i & iii
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: d)

 

5- While setting Goal, following things to be consider.

  1. Customer need
  2. Marketability of product
  3. Organization need

The correct answer is

  1. i only
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: c)

 

6-PP & PPK is calculated for

  1. Initial production run
  2. Future production
  3. Initial process setting

The correct answer is

  1. i & ii
  2. ii & iii
  3. i & iii
  4. i, ii & iii

(Ans: c)

 

7-The competence of the employee means

  1. Competence of personnel performing work effective quality
  2. Evaluate the effectiveness of action taken
  3. Maintain appropriate Record

The correct answer is

  1. i only
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: d)

 

8-Special characteristic means

  1. Product characteristic which affect fit/ function / Regulation
  2. Characteristic of product which are regulatory requirement
  3. Characteristic in Specification

The correct answer is

  1. i only
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: b)

 

9-Cause & Effect diagram used to

  1. Identify & organize possible causes of problem
  2. Identify possible causes of solution
  3. Identify possible causes of problem & determining its relation

The correct answer is

  1. i only
  2. i & iii
  3. ii & iii
  4. i, ii & iii

(Ans:b)

 

10-The role of management is

  1. To provide Resources
  2. To define EMS
  3. To monitor the effectiveness of the system

  The correct answer is

  1. i only
  2. i & ii
  3. ii & iii
  4. i, ii & iii

(Ans: d)

 

11-Common features of CMM is how to produce software product which are

  1. Consistence
  2. Repeatable
  3. Predictable

The correct answer is

  1. i only
  2. ii only
  3. ii & iii
  4. i, ii & iii

(Ans: d)

 

12-HRD at organizational level talks of

  1. Organization’s manpower planning
  2. Training
  3. Performance appraisal

The correct answer is

  1. i only
  2. I & ii
  3. ii & iii
  4. i, ii & iii

(Ans: d)