Multiple Choice Questions with Answers on Total Quality Management – Set 5

Multiple Choice Questions with Answers on Total Quality Management – Set 5

 

1-Type of waste are          

1. Waiting time
2. Transport
3. Processing waste

The correct answer is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: d)

 

2-Does TQM approach have relevance to Indian industry in context to

1. Customer satisfaction
2. People involvement
3. Policy management

The correct answer is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: b)

 

 3-By applying basic principle the process improvement will be in organization’s

1. Focus on work process
2. Maintain self esteem of other
3. Tone initiative

The correct answer is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: b)

 

4-Reliability of product means

1. Consistency of performance
2. Performance over period
3. Free of technical errors

The correct answer is

1. i & iii
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: d)

 

5- While setting Goal, following things to be consider.

1. Customer need
2. Marketability of product
3. Organization need

The correct answer is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: c)

 

6-PP & PPK is calculated for

1. Initial production run
2. Future production
3. Initial process setting

The correct answer is

1. i & ii
2. ii & iii
3. i & iii
4. i, ii & iii

(Ans: c)

 

7-The competence of the employee means

1. Competence of personnel performing work effective quality
2. Evaluate the effectiveness of action taken
3. Maintain appropriate Record

The correct answer is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: d)

 

8-Special characteristic means

1. Product characteristic which affect fit/ function / Regulation
2. Characteristic of product which are regulatory requirement
3. Characteristic in Specification

The correct answer is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: b)

 

9-Cause & Effect diagram used to

1. Identify & organize possible causes of problem
2. Identify possible causes of solution
3. Identify possible causes of problem & determining its relation

The correct answer is

1. i only
2. i & iii
3. ii & iii
4. i, ii & iii

(Ans:b)

 

10-The role of management is

1. To provide Resources
2. To define EMS
3. To monitor the effectiveness of the system

  The correct answer is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

(Ans: d)

 

11-Common features of CMM is how to produce software product which are

1. Consistence
2. Repeatable
3. Predictable

The correct answer is

1. i only
2. ii only
3. ii & iii
4. i, ii & iii

(Ans: d)

 

12-HRD at organizational level talks of

1. Organization’s manpower planning
2. Training
3. Performance appraisal

The correct answer is

1. i only
2. I & ii
3. ii & iii
4. i, ii & iii

(Ans: d)